Privacy Policy

Last Updated: 4th November 2025

This Privacy Policy explains how Homeopathy For Living (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit https://www.homeopathyforliving.co.uk/ (“the Website”). We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Information We Collect

We only collect personal information that you choose to give us. This may include:

  • Your name and email address when you sign up to our newsletter.
  • Your name, email address, optional phone number, and any message you include when you contact us via our contact form.
  • Information necessary to process payments if you purchase a course (see Section 5).

We do not create user accounts on this Website, and we do not collect payment card details directly.


2. How We Use Your Information

We may use your personal data to:

  • Respond to your enquiries.
  • Send newsletters or updates (only if you have opted in).
  • Process transactions for course purchases.
  • Improve the Website and general user experience.

We do not sell or share your personal information with third parties for marketing.


3. Legal Basis for Processing Personal Data

We process your information under the following lawful bases:

  • Consent – when you contact us or sign up to receive email updates.
  • Contract – when you purchase a course and we need to process payment and deliver the service.
  • Legitimate Interests – to maintain and improve the Website.

You may withdraw your consent at any time (see Section 9).


4. Email Subscriptions (Mailchimp)

If you subscribe to our newsletter, your name and email address will be stored and processed by Mailchimp, which we use to manage and send email communications.

Mailchimp may store data on servers outside the UK. Appropriate safeguards are applied to protect your information.

You can unsubscribe at any time by clicking the unsubscribe link in any email we send.

Mailchimp’s Privacy Policy:
https://www.intuit.com/privacy/statement/


5. Payments (Stripe)

If you purchase a course, your payment will be processed securely by Stripe. We do not receive or store your full payment card details, as these are handled directly by Stripe on our behalf.

Stripe may process personal data such as your name, email address, and billing information for payment and fraud prevention purposes. Stripe may store data on servers outside the UK under recognised data protection safeguards.

Stripe’s Privacy Policy:
https://stripe.com/gb/privacy


6. Cookies

At present, this Website does not intentionally set any non-essential cookies for general visitors.
We do not use Google Analytics, advertising cookies, or tracking pixels.

WordPress may place essential session cookies where required for core functionality. These:

  • Do not contain personal data
  • Normally expire when you close your browser

If we introduce analytics, embedded media players, or login features in the future, this Policy will be updated, and if necessary, a cookie consent notice will be shown.

You may manage or block cookies in your browser settings.


7. Data Storage and Security

We take reasonable technical and organisational steps to protect your information.
Where third-party providers (such as Stripe and Mailchimp) process data on our behalf, they do so under contracts that comply with UK GDPR.


8. Data Retention

  • Contact form messages are retained for up to 12 months.
  • Newsletter subscription data is retained until you unsubscribe.
  • Payment and transaction records must be kept for legal, accounting, and tax purposes, typically for up to 6 years.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal data (where applicable).
  • Withdraw your consent at any time.
  • Object to certain types of processing.

To exercise your rights, please contact us using the details below.


10. Contact Us

If you have any questions or requests regarding your personal information or this Privacy Policy, please contact:

Homeopathy For Living
Email: Please use contact us page.
Website: https://www.homeopathyforliving.co.uk/


11. Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be posted on this page with an updated date at the top.